The protocols recommended below for outdoor shopping and retail stores were created based on the insights and framework developed by the Bicester Village Shopping Collection following the successful reopening of the two villages in China. It is designed to encourage the responsible reopening of outdoor retail stores to the public. The aim is to ensure that protocols that comply with government guidelines are in place for all relevant functions, with an increased focus on the protective hygiene and physical distancing protocols that guests need and expect.
When outdoor shopping destinations and retail stores resume operations, they should ensure they have operating protocols in place that are consistent with guidelines from local government and health authorities.
Ensure a responsible and safe experience
As outdoor shopping and retail establishments work to provide a safe experience for their employees and guests, they should ensure they have improved their sanitation, thorough cleaning practices, and increased mitigation measures.
Rebuild trust and confidence
As outdoor shopping and retail establishments work to restore the trust of their guests, brand partners, employees, and the community, they should ensure that they have established a code of conduct for guests that may include wearing face masks, hand hygiene advice, and physical distancing Procedures based on local government and health authority regulations.
A continuous evolution of safety and wellbeing measures based on the evaluation of the scientific guidelines of medical professionals and researchers for designing best practices.
Implement activation guidelines
As outdoor shopping and retail businesses seek recreation, it is important that government enforcement policies are enabled.
Note that these logs are subject to change and may expand as new information about the virus becomes available. The protocols are based on the operational characteristics of outdoor retail. Consultation with local authorities and health authorities is recommended prior to implementation.
Source: World Travel & Tourism Council
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