If you’re starting out as a blogger, it’s probably not your to-do list to find a top-notch business phone service. Just as important as your social media profiles and domain name, you want a phone number that is easy to remember.
At this point, choosing a top WordPress theme, dealing with stubborn plugins, producing killer content, and finding effective ways to monetize your blog have higher priorities.
However, if you become more professional as a blogger, you should invest in a solid business phone service with a separate business number. This is often an invaluable step in establishing your blog as a serious business.
Why should bloggers engage with a business phone service?
In some countries, it is initially required by law to provide a contact number on your website. Even if this is not the case, Google’s ranking algorithms see a phone number as a big plus in terms of transparency and trustworthiness.
Surveys have also shown that customers are much more likely to trust online businesses when they have the ability to contact them by phone remains the preferred method of business communication for 61%.
A professional business telephone service saves you from passing on your private number. This makes it much easier to process calls – especially unwanted calls, which can be easily blocked by business phone services.
Since most modern business phone systems are cloud-based and use VoIP (Voice-over-Internet Protocol) technology, they can also be seamlessly integrated into your website. For example, click-to-call buttons can be used Quadruple your conversion rates.
VoIP phone services are also available on any Internet-enabled device. This means that you can use your business number anywhere – regardless of whether you are walking through Bali from a shared workplace, your terrace or as a digital nomad. Plus: You don’t have to buy a separate business phone.
In addition, most modern business phone services don’t just stop at voice calls. Instead, they offer a variety of additional communication channels and productivity tools. Many include video calls, live chat, email, and text messaging, so you can save on subscriptions to various separate services.
Finally integrations with other platforms like Customer relationship management (CRM) Systems or Project management tools like Trello are often part of the package. And such integrations are invaluable to increase efficiency and save time.
Overall, the right professional business phone service can take your blogging business to the next level.
Nevertheless, there is a wide range out there. To help you get started, here are the top five business phone services for bloggers and the most important things you need to know about them.
All in all, Nextiva offers the best offer for bloggers. Reliable service, a wide range of practical additional functions, excellent customer service – and they are at the lower end of the price range. Plans start at $ 19.95 a month.
Nextiva’s offering includes voice and video calls, conferencing and messaging. It can also have sophisticated features such as voicemail-to-email and voicemail-to-text, call transcription and advanced call management. This is a definite bonus when you’re on the go – or not particularly interested in answering a call.
In addition, Nextiva’s proprietary NextOS platform provides detailed analytical insights based on artificial intelligence. They also provide a team collaboration platform, cospace, that can come in handy when you work with freelance writers, graphic designers, or web designers around the world.
An availability of 99.999% (‘five nines’) makes Nextiva one of the most reliable services on the market. If you ever have problems, yours award-winning customer service is available 24/7 via email, live chat and phone.
In addition to offering its own CRM and proprietary apps, Nextiva also offers native integrations for platforms such as Zendesk and HubSpot.
8 × 8 is a good choice for bloggers who are active internationally most of the time (digital nomads, anyone?) Or who are based outside of the United States only. This is because this provider’s offering includes local numbers in over 75 countries and toll-free numbers in a whopping 110 countries worldwide.
If you’re just looking for basic features, the 8 × 8 Express Plan at $ 12 a month is one of the most economical options on the market. This includes voice and video calls, HD video conferencing, screen sharing and team messaging. Superordinate plans also contain functions such as Omnichannel routing and social media integrations.
Like Nextiva, 8 × 8 also has native integrations for a variety of third-party business platforms, from Salesforce to Slack.
Grasshopper makes the top three on the list because it’s another amazing service when you’re on the go and running your blog on a mostly mobile basis.
Grasshopper is completely app-based and offers voice and video calls as well as messaging functions. The offer also includes headache-saving features such as call verification, online faxing, call blocking and Advanced routing.
Another big plus is the support from Grasshopper, which is available around the clock. No matter what time zone you are in, you can ask someone to help you if you encounter difficulties.
The only two disadvantages of Grasshopper? First, with plans that start at $ 26 and go up to $ 80 a month, this provider is a bit expensive. And second: No direct integrations with other platforms.
OnSIP is reliable, inexpensive and is aimed at small and medium-sized companies. It is another good choice for bloggers.
With plans starting at $ 18.95 a month, voice and video calls, messaging and their offerings are offered says a click-to-call service. At the push of a button on your website, this service routes users’ voice and video calls directly to you. The best piece? The independent sayo service is available in a free tariff.
In terms of integrations, OnSIP offers native solutions for connecting to platforms such as HubSpot, Zendesk and Slack.
The big plus of Ooma Office is its flexibility. Starting at $ 19.95, it’s not too expensive – but unlike most other phone services, it’s always billed monthly, with no annual plans. If you’re working on a tight budget, this can be a clear advantage. This makes it a perfect fir for newbies Entrepreneurs who stay at home.
Voice calls, messaging, online fax and advanced call management are all included in Ooma’s plans. This provider also offers easy number portability. So if you already have a local business number and want to do some globetrotting now (oh, the flexibility of a blogging company!), Ooma makes sure you can keep your number.
Related blog posts and resources: