COVID-19 Flexible New Booking Policy 2020/21 Tourism

Posted on April 6th, 2020 in Tours, private charter

COVID-19 Flexible New Booking Policy 2020/21

Due to COVID-19 and uncertainty about future travel, we have changed our terms and conditions to give guests flexibility in making new bookings. Although these are uncertain times, we also understand that we all need something to look forward to when it’s all over!

We offer the following flexible terms to guests who book a tour later in the 2020 season:

  • New bookings for 2020 have the option to move to 2021 up to 20 days before departure without penalty (prices for 2020 are recognized for 2021).
  • We have halved the prepayment required to 10% of the tour value (we estimate that the funds will likely be used up at this point).

For those who are concerned that travel in 2021 may still be affected by COVID-19, we also offer flexible conditions for new bookings in 2021. This includes:

  • New bookings for 2021 have the option to postpone until 2022 or 2022 without a penalty up to 20 days before departure (prices for 2021 are recognized for 2022).
  • We have halved the deposit in advance and have now reduced it to 10% of the tour value. Followed by an additional payment of 10% 6 months before the start of the trip.

We expect the current NT NT limits to continue for a few more months. Therefore, we will only accept new bookings from August 2020.

Once we have overcome this pandemic as a country, there will be no better time to explore Australia and support our local communities. As a company, we’re a little crazy and can’t wait to get back in the bush and show everyone our garden! Stay safe.


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