has a new policy that includes not only "hate content" but also "hateful conduct" outside the music itself. And at least two artists have already been deleted from the playlists.

To put it bluntly, Spotify makes a distinction between hate content that it says "remove … whenever we find it" and artist music who may have done morally or legally questionable things. That's how the company describes its approach in these situations:

We do not censor content based on the behavior of an artist or creator, but we want our editorial decisions – what we program – to reflect our values. If an artist or creator does something particularly harmful or hateful (for example, violence against children and sexual violence), it may affect the way we work or assist with that artist or creator. So Billboard has confirmed that listeners will no longer find R. Kelly's songs on Spotify's playlists, whether they are editorially curated or algorithmically created. (A number of women accused Kelly of sexual abuse although he has denied the allegations.) The publication also confirmed that the rapper XXXTentacion was removed from the high-profile rap caviar playlist.

Theoretically, that seems to be a reasonable balance between the intention not to completely remove artists from the platform, and not to appear to support condoning tacit behavior. (It's really a big deal to put someone on a Spotify playlist, with Hitmacherkraft .)

But as others have pointed out this could also mean Spotify in the position, Making many tricky phone calls as there are many other musicians who have been accused (or convicted of some bad things).

Spotify may be in a similar situation to YouTube who also attempted to crack offensive content (and become more user friendly) by putting a higher bar for monetization by the originator. Theoretically it was the right decision, but it also led to many creator suits and some course correction .

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